Question 1

What is Quiky?

Accepted Answer

Quiky is an online mobile repair service offering doorstep repairs in 90 minutes. We ensure quick, reliable, and professional service at your convenience.

Question 2

What types of mobile repairs do we offer?

Accepted Answer

We specialize in display replacements, battery replacements, back glass replacements, charging port repairs, speaker/mic repairs, and software issues.

Question 3

What payment methods do we accept?

Accepted Answer

We accept Cash on Delivery (COD) and online payments for your convenience.

Question 4

How long will it take to repair my phone?

Accepted Answer

Repair time depends on the issue. We provide an estimated timeline after diagnosis. Most repairs are completed within 48 hours.

Question 5

Do we provide any warranty for the service?

Accepted Answer

Yes, we provide a 30-day repair warranty from the day after delivery. You can extend it by 60 days for just ₹199.

Question 6

Which smartphone brand repair we provide ?

Accepted Answer

We serve these brands, Samsung , Apple Iphone , Micromax , HTC , Xiaomi, Lenovo, Motorola, Gionee, Xolo, Vivo, Oppo, LG , Nokia, Coolpad, Oneplus, Lava, Intex, YU, Infocus, Infinix, Tecno, Itel.

Question 7

I am not sure what is wrong with my phone. What can I do?

Accepted Answer

Don’t worry, after booking of your repair we will pick up your device and then we will do diagnosis of your device that will allow us to define problem of your Smartphone.

Question 8

How to claim the warranty?

Accepted Answer

To claim the warranty customer need to file warranty form in website or scan the warranty card.

Question 9

What is the service charge if I only want to check whether my mobile is working or dead without opting for a repair?

Accepted Answer

If you only want a diagnostic check to determine whether your mobile is working or dead without opting for a repair, Quiky charges a ₹299 service/inspection fee. This fee is waived if you proceed with the repair.

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FAQs

Frequently asked questions